Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

W Russell
1st Class Service. My car was supplied in outstanding condition, even though i has purchased a used car it looked like new. Kev, Kev and Tom were really helpful. I will definitely be back and will have no hesitation in recommending Elite to my friends.
Robert S
Great guys friendly and knowledgable with a great selection of cars
Alan M
Brilliant garage with very knowledgeable guys. Absolute pleasure to deal with and couldn't fault anything throughout the whole transaction. Will be recommending Elite to everyone! Thanks!!
Victoria H
5 star customer service right from the start up till the end. Won't go anywhere else in future and will definitely be recommending to all friends and family.
Andrew B
From the minute I walked into the garage the service was first class. The honesty, the knowledge And the understanding of my needs were met to the highest standards. Would defo not look anywhere else now for buying any car now. 100% recommend thanks again tom and kev amazing l.
Michael P
Just picked up my RS from tom at elite and the whole process couldn't have went better. Amazing from start to finish everything from viewing the car to collecting it yesterday was flawless. Tom is an all round great guy it's nice to meet someone who shares the same passion about cars. Highly recommended
Julia W
Very friendly and very helpful service, no hassle at all and I drove away in the perfect car!
Derek M
Absolutely no pressure & a pleasure to do business with. Viewed the car on Saturday & collected it on Tuesday. Very happy with presentation & totally hassle free experience. Will be back & would highly recommend
Glen O
Fantastic customer service! Tom and Kevin were very knowledgeable about the car l bought. They were very helpful in making the experience as problem free and enjoyable as possible...would highly recommend Elite Automotive Scotland!!
Ally M
very friendly and great business. no messing about great service, 5*
Masoud H
We purchased a car through Elite Automotive in Kirkclady about two months ago. The whole process was very easy, straightforward and pleasant. Tom, the manager, was extremely helpful. We were provided with all information that we needed to make an educated decision. We had some issues with the bank and Tom went out of his way to make sure everything moves forward smoothly. So far, we have been very happy with the car. Overall, highly recommended.
Sophie T
Elite were very helpful and knowledgeable, I would recommend them highly!
Laura S
Great experience with the guys at Elite Automotive. They were very helpful and made the purchase of my new car simple. They have a great selection of cars and I would highly recommend them. Thanks again guys!
Daniel W
Absolutely brilliant service the lads made sure that I was all set to pick the car up and p/x my last car in one day, hats off for the immaculate Focus ST-3 love it
Stuart M
Very Happy to add to the 5* reviews. Tom was polite, knowledgeable and the car was exactly as described on the website. First place I'd look again for a car and no hesitation in recommending Elite Automotive (Scotland) to anyone. Cheers Tom
Kerry W
This is the 3rd car my family have bought from Elite Automotive as the guys who run it, Tom and the 2 Kev's are brilliant to deal with. Very open, honest and upfront. It makes a huge difference when you're dealing with proper car guys like these guys compared to some balshy salesman who hasn't got a clue what he's talking about. I'd have no hesitation in recommending Elite to anyone who is looking to purchase a good quality Motor.
Dean K
Quick, simple and very friendly
Toni C
Excellent service from start to finish over a number of visits. Test drove a couple of cars and was made to feel at ease and given honest advice. Really happy with our Focus ST. A dream to drive and attractive looking car. Will definitely buy a car from Elite again! Thanks
Paul H
lovely garage to deal with was greeted by two lovely lads who then showed me the car i was buying 2 weeks later i encountered a small issue that was a dead spot on my focus mk2 rs they were so helpful and insisted i brought the car state back to them so then they could get onto diagnosing the problem which they did and fixed it can't thank them enough great people to deal with a would definitely go back and buy another car from them.
Kevin B
First class service, from start to finish, as always. Will definitely go back again in the future! Very helpful and informative to ensure customer satisfaction. Can't recommend their services more highly.
Rachel B
I have used many garages but Elite were by far the best and I would highly recommend. Hassle free and the car was in immaculate condition. Extremely pleased with the service I received!
Helen A
We have just purchased our second car from Tom in the last year, quality of service is second to non and picked my car up within 4 days of purchase, loving our second ST 3 and I am sure we will be back again!
Michael M
I went into Elite on the Monday to have a chat with Tom and look at the car I was considering and by the Friday of that same week, it was mine!!! Smoothest deal I've ever gone through, the guys at Elite are highly professional and very friendly and welcoming. The passion they have for the cars that they sell is so great that you know you are buying top quality. So overall, the service is outstanding, the guys are great and I will definitely return my custom to them in the future.
Lisa H
I have recently bought a car and the service was excellent. I would definetily highly recommend here if thinking of buying a car. There knowledge and experience gives peace of mind and the paperwork side very simple and I didnt have to do anything apart from insurance. Tom did all of it.
Christopher C
I'm very meticulous with my cars and when I arrived at there showroom I was amazed how immaculate there cars were. Great bunch of guys and Kevin listened to all my requirements and he fulfilled them all! Kevin opened up the showroom for me on a Sunday to view the car and then had it all prepped serviced and MOT'd by Tuesday. Travelling from afar Kevin offered to pick me up from Train station later in the evening after work. Just superb customer service and great cars. What else could you ask for?! I'll be back
Stacey D
The service given by elite automotive was excellent couldn't have asked for anything better!!
Garry C
Complete Satisfaction with my Focus St - 3 from Elite Automotive who delivered an impecable level of customer service...i am delighted 100% not only with my purchase but with the high recommendation to prompt any car buyer directly to Elite. This team had a genuine interest in my requirements prior to my purchase, promt, efficient, welcoming, hassle free and in addition the best coffee in town.
James B
1st class experience at Elite Automotive. The moment I first stepped on the forecourt I was made to feel welcome. Tom and Kevin no there stuff and along with great customer service answered all questions and queries. There cars are immaculate and of the highest standard. I have bought a few cars in my time but dealing with these guys was a pleasure. I will be back and recommend anyone to go along and have a look. Thanks again
Tam M
Can't fault these guys at all ... very professional helpful and a delight to do business with ... will definitely be using them again in the future ...
Kevin M
Absolutely a pleasure to deal with the guys at elite made to feel welcome right from the start we couldn't recommend them enough to all there future customers
Garry C
Very impressed with the team at Elite. They made the whole process very easy and stress free. They answered all questions/queeries professionally and provided all technical information required. I would highly recommend Elite Automotive and won't hesitate going back when looking for my next car.
Andrew B
The service I received from the guys at Elite Automotive was exceptional! Well looked after and definitely know what they're doing. They sell top end cars that are well looked after. Would highly recommend to anyone.
Katarzyna K
Awesome and very fast service we are over the moon with out new corsa vxr from elite the team hear make you feel very welcome from the moment you meet them and will go the extra mile to make sure you get the best deal posible we will be going back for our next car 10 out 10 team elite thanks again
Jimmy P
From viewing the car to purchasing it I must say the best garage I have dealt with . Tom bends over backwards to make sure the customer is happy with the sale and monthly payments etc . Wish this guy all the best in the future and hopefully more happy customers to come . Excellent service from start to picking the car up . REGARDS Jimmy
Lisa P
First class service from these guys from start to picking the car up. Kept you up to date on progress and highly recommendes. Genuine guys compared to salesmen .
Kasia K
This is our second car from elite and we couldn't leave anything else other than 100 percent good feed back.the team at elite are awesome at what they do 10/10 guys thanks again
Caitlin W
Purchasing a car from Elite Automotives was simple, enjoyable and hassle free. Tom was extremely helpful and the service he provided was excellent. He went to a lot of effort to ensure that the quality of the car I purchased was at a high standard. I am delighted with my car and would definitely recommend Elite Automotives.
Murray G
Impressive local garage stocking a range of immaculate as new hot hatch type vehicles. The owners are both welcoming and friendly and keen to do business, unlike many franchised dealers. Nothing was a bother and my car was presented in A1 condition. Highly recommended.
James F
Purchased a Mk3 Focus Rs, stunning example, all cars are hand picked. Tom made the purchase so easy from start to finish and only took a couple of days to finalise. Would only every spend my cash at this garage. Thank You Elite
Jonathon S
great bunch of guys. highly recommended wouldn't look no further after purchasing a car . will not be my last. what a brilliant stock of quality and good looking cars!!!!
Steven T
Excellent, couldn't recommended highly enough. Standard of their cars are second to none. Extremely happy with my new car with thanks to elite automotive
Fraser G
Outstanding customer service at Elite Automotive, bought my third car from them and the whole experience from start to finish was outstanding. The guys really love what they do, and it is very apparent that their number one priority is customer satisfaction. I really felt that they take a great deal of pride in their cars they have for sale. I would definitely recommend anyone to use Elite Automotive if they are looking for a quality used car.
Jason M
This is my 2nd purchase from Elite Automotive and the service has been outstanding throughout. Excellent service and a great team. I certainly will be back dealing with them once again! Thanks very much.
Owen M
Not a bad word to say everything was nice and easy for me went like clockwork. Any questions or queries were answered straight away. Great level of service. Will defiantly be looking to keep my business there
Adrian H
Excellent, recommend them to every one.
Robert G
From the first moment of meeting Tom I had a good feeling as he was relaxed in his approach about the car and the quality of the car it's self spoke volumes, which in turn made my mind up almost right away that I would purchase the car. Definitely recommend Tom and Kev to anyone!!
Mark T
From start to finish the whole experience was brilliant and professional. The car I bought from them was a Fiesta ST was in excellent condition, they refurbed all the wheels and put on new tyre even though they didn't need and was valeted to a high standard. Tom and Kevin were excellent to deal with and always kept me in the loop. As this was my wife's new I look forward to dealing my car in soon.
John R
I was extremely impressed with the premises, staff and quality of cars on offer at Elite Automotive. This newly established business is certainly setting the standards. Every car on offer were in superb condition. I got the impression that the staff were proud of their stock, very knowledgeable and professional. I was made to feel at ease and the process of buying was smooth and quick. My car was presented to me in showroom condition. Superb.
James B
well from the minute i walked into the garage, i felt very much at ease, there was no pressure to buy, just the very friendly nature of the guys at elite automotive, tom and (wee)kev and (big)kev , when i looked around at the choice of cars they had in stock, right away you know its about quality not just about selling, from the start you know that these guys are all experts in there trade. the corsa vxr i picked was absolutely stunning, we got down to the discussion of price and the deal was done with minimum hassle, and picked the car up 4 days later with a grin from ear to ear. like other people i must admit you here some horror stories and i am very apprehensive about spending this sort of money at car garages, but when you see the quality stock of "performance" cars they have in stock and there prep and knowledge they have is second to none, again i highly recommend ELITE AUTOMOTIVES.
Craig M
I bought a Honda civic type r from elite motors. Kevin and Tom are two of the nicest most genuine guys around. They did everything for me I just had to drive down and pick it up..even got a call to see I'd got back up the road ok and was i happy with car..not a lot of garages would do that.. first class service . I would definitely drive from Aberdeen to Kirkcaldy for a car again . Brilliant experience thanks kevin and Tom.
Matthew A
Couldn't of asked for 2 better guys!!! Came from Belfast an they lifted me an the wife from the airport. Everything was described perfectly, couldn't be happier with the service and the car!!! Next time I need a car i would diffantily go here first. Thanks Tom an Kevin again for your help with everything!!!
Connor S
Just picked up my new Ford Focus ST-3 , absolutely delighted , the service from start to finish was 1st class , got what I wanted and a lot more , a car garage where it's about customer experience and not cocky salesmen giving you patter which really makes you feel at ease, good luck with business guys and will see you again ¿¿
Ross T
Elite were a pleasure to deal with start to finish. Tom was spot on. No pressure at all just good info. Will be using their services again.
William A
Bought my first car from Elite Automotive from Tom,Brillant first car and no pressure on you to purchase a vehicle
Robert D
Tom was very down to earth and honest when I arrived to see the S4 that I bought. It was in great shape and it was serviced and valeted to a very high standard and the car feels like new. I would definitely buy another car from Elite in the future.
Stuart S
The eaisiest and best experience buying a car. I wouldent hesitate to go back. Tom is great guy and all cars are top quality. You wont be disapointed.
Clint C
Fantastic knowledge and service from both the guys at Elite. Picked up my car today and the whole experience including part exchange has been perfect, so much so my wife is looking at changing her car too!!
Russell G
10/10 great to deal with from start to finish, huge knowledge Of all cars, and a pleasure to deal with, once car was picked to driving away took no time at all
Mark W
Absolutely delighted with my new Focus ST purchased from Elite Automotive in Kirkcaldy. Tom was superb from start to finish, giving me a great price for my own ST as a trade in. He also got me a great finance deal saving me ££'s on my monthly payments. Tom and Kevin are a credit to their profession. When it's time to change cars again in the future I know where I'll be going. I would highly recommend Elite Automotive to anyone when looking to purchase a new car. ¿
Carol L
I found that the people were friendly and polite and did not feel pushed into buying my motor which I purchased. Would highly recommend them.
Craig F
Picked my Focus RS up from elite automotive Scoland on Saturday delighted with my purchase frm team elite, Tom & Kevin who sold me the car were excellent in every way great knowledge on cars and helped me through the finance side of things, kept me updated every step and as people I found them very genuine and happy for me for buying there beautiful Focus RS' would definitely recommend elite to family & friends, I'm delighted in every way and I wish them every success in the future, thanks again team elite for the fantastic service from a very happy customer thanks again! Mr C A Ferns...
Allan J
Just bought a beautiful Ford Focus RS and I am absolutely delighted with it. These guys really know all about these cars and were so knowledgable and helpful when we went to view. A lengthy test drive was no problem and the car was prepared to the highest standard when we we went to collect it. Cannot recommend them highly enough and wouldn't hesitate to use them again or to encourage anyone else looking for the sort of specialist cars in which they excel.
Ryan D
Just got a car from them and no probs as off yet seen very helpful
Iain M
Hi I recently bought BMW 330i from elite Tom and Kevin we're absolutely fantastic the whole buying experience made simple no pressure easy to talk to sorted out finance with great rates few extras was done on car at no extra cost highly recommend just going to pop in and see what quality high end cars they have and have a crack with Tom and Kevin u won't b disappointed
Chris D
Recently bought a car from Tom @ Elite! Service was first class, would definitely recommend them and use them in the future!
Grant R
Excellent service, I would highly reccomend
Lisa J
Really pleased with my new car- service at elite feels bespoke every step of the way. So glad Tom is back locally, a dealer that can be trusted to help find a car that's right for you and knows his stuff- especially when it comes to fords! I wouldn't bother going anywhere else. Thanks elite automotive!
Andrew M
Everything went fine, no pressure which makes it a better experience. Car is brilliant! we are happy. thanks for the service.
Clark A
Went into view a ford focus ST3 they had in stock and was greeted by Tom who was very polite and helpfull he showed me the car i went to look at and said to take my time and feel free to ask or look at anything else he had in stock or if there was anything specific he could try and source it his stock was very well turned out and some very very nice cars as i was looking around the focus Tom returned with all the paperwork and info about the car from the past owner and was very helpfull i decided to purchase the carand traded my subaru impreza wrx sti in to which Tom gave me a very good price the focus needed a couple of bits done to which it was Tom who pointed out they were all done and the car was presented to me in a very high standard and with half a tank of fuel service and a new mot Elite Automotive may be new and small but they can certainly show the bigger garages around which over the years i hve dealt with how to put a car out and attention to detail i would highly recommend
Ryan M
Absolutely amazing people to deal with at Elite Automotive. They worked with me to find the best possible spec car to cater for all my needs and expectations and within my price range. First class service and I would not hesitate to recommend to all. They just seem to go that extra mile.
Graham G
Cannot praise these guys enough! Dealt mainly with Tom and he made getting my new car really easy and got a cracker of a deal!
Kathrine B
Top class service. Car immaculately presented. Clearly go the extra mile for their customers. Highly recommend.
Claire B
First-class got a great deal on my part exchange and new car.no hassle process of tom sorted finance out within an hour and picked up the next day something you don't get from most main dealers.if your looking for a new car always excellent quality stock in at great price try elite thanks again
Linda P
Honest & up front, plus went the extra mile ie car I was buying didn't have a second key but one was provided when I collected the car.
Andrew K
Bought a great car from Elite Automotive. The service was top class and would definietly recommened it to anyone else looking for high quality cars.
Claire W
Fantastic service , great deal with part exchange , fast and friendly service , thanks Tom
Alan O
A totally satisfying buying experience from first telephone call to pick up of vehicle. Would highly recommend to anyone.
Emily K
Elite Automotive Scotland are a very trustworthy, friendly ran business. A dealership that has over 20years experience in the car trade. When I enquired about a car they took everything into account from price range, model, type to give me the best deal possible. They were able to supply me with a beautiful VW polo white 2013pt, a very efficient car and what's even better a good price. Would highly recommend the gentleman here, they go out there way for their customers to make sure your given the best service. Emily Kerr
Michelle P
From start to finish the guys where amazing. Fantastic service all round and all very friendly. Know their stuff. Would deff recommend to anyone if looking to purchase a car. Thanks again I will be back :) Michelle
Daniel C
I visited Elite Automotive to purchase a Ford Fiesta ST-2 and was impressed with both the car I bought and the service I received. I would highly recommend visiting this garage for a performance car. Tom and his team show a real enthusiasm for buying and selling great cars.
Megan M
Recently bought a pre-owned fiesta zetec s from Elite, the guys were extremely helpful, and informative, ensuring I got the perfect car for my personal needs. My car was accepted as a trade in which I got a fantastic price for. The amount of time and money spent on making the car immaculate for me before I picked it up was outstanding! Everything was taken care of and I had no worries. I would highly recommend Elite Automotives, the guys are all gentlemen who will set you at ease and make buying your new car an enjoyable process as it should be!
Ross W
I recieved a fantastic service from Tom at Elite Automotive Scotland. To start with, I was given a very good price on my part exchange, around £500 more than Arnold Clark were offering against a similar car. They also arranged a finance package for me, which again was cheaper than other quotes I had recieved from larger, well known car dealerships. The car itself was in A1 condition, mechanically and cosmetically. I was also told that the timing belt and brakes had been replaced for me picking the car up, which I wasn't expecting! I highly recommend Elite Automotive Scotland, I know it will be the first place I look when I am next looking for a car.
Kimble W
Buying any used car is a gamble/risk as you never really know it's history so it helps when the dealers have everything you look for - friendly, honest and fair! That's what I found at Elite automotive"¦
Grant W
From the moment we met Tom we had a wonderful experience. The car was everything and more. The customer service was first class and we are customers for life. If you want a great car to suit every price range go and see Elite Automotive. Tom will exceed all your expectations and make sure you are not just happy, but delighted with your car. Cannot thank you enough. Grant, Claire and Shannon.
Grant L
just the car we were looking ages great deal and price too thanks
Jonathan S
My experience with Tom fantastic. He was very helpful and friendly. Everything was fast and easy. I would definitely recommend this dealer to everyone. The car is fantastic and absolutely spotless. Thanks again Tom!
George B
When I seen the car online and went into the garage I knew this dealer didn't buy rubbish cars! these are some well looked after cars selling at a great prices and customer service was 10 out of 10 no complaints at all and felt as if I was well looked after and I left with a great deal and a big smile! Fantastic!
Michael K
Bought another car from Tom at elite automotive, as always the service is excellent and efficient. These guys know their cars, highly recommend a visit, some great hand picked cars. Very professional service from start to finish again.
Calum R
Brilliant dealership, perfect car, can't wait to see the dealership all built up and doing business the way they deserve.
scottogilv55846
Elite automotive made buying a car a pleasure. If you are looking for a high spec well looked after car this is the place to go.
Andy C
First impressions these lads are the real deal, hard working,well mannered,genuine and dedicated.It was a pleasure buying a car from Kev and Tom for my son, I will not go by them in future car purchases. Great stuff
Andy R
I seen the vehicle I was after on line and although over 250 miles away I had the confidence in the garage to make the trip. The car was as described if not better and the contact leading up to the purchase was fantastic. have owned the vehicle for just under 3months and unfortunately a repair was needed and Tom was fantastic in helping getting this issue addressed and rectified asap. I would not hesitate to recommend this garage and purchase from here again just wish the same level of quality and service was closer to home.
Murray G
Just bought a stunning Ford Focus ST 2 TDCI from Elite Automotive in Kirkcaldy. This is the first car that I have bought from a garage for many years having bought all my cars privately.However I have been looking for an ST TDCI for a few months and contacted Elite and spoke to Kevin and told him what I was after. Kevin then got in touch with me and told me that they had a car in stock that was exactly what I was looking for. I went down and from the minute I walked into the garage I was made to feel at ease with no pressure to buy just genuine enthusiasm from Kevin and Tom with me the top priority not the sale of the car. Kevin explained all about the car and Tom took care of the business side and made buying the car a pleasure and an "Elite" experience ! The presentation of the car when I picked it up was first class. I will certainly be giving Kevin and Tom recommendations to family and friends . Thanks to you both for a fantastic car Murray
Chris T
Travelled all the way from Wales to collect my Ford Kuga, I was taking a bit of a gamble to say the least on travelling all that way over a couple of photos.......... but I absolutely fell in love with the car when 'seeing it in the flesh'. I was extremely impressed with the set up, the boys from Elite had. Kevin and Tom were very accommodating and made me feel at home from the off. I had a great 9 hour drive home, car didn't miss a beat. My partner and kids were over the moon with the new family car. So far......IT WAS DEFINATELY A GAMBLE THAT PAID OFF!!! I'd like to thank Elite for my experience with them and would wish them all the best for the future. Much appreciated.
Donald M
Traded in my MX5 for a newer one. Big Kevin and the lads couldn't have treated me better - the best experience I've ever had when buying a car. Highly recommended.
Blair M
Elite by name, and elite for service and hand picked cars, absolute pleasure to work these guys are the first place to look for your new car. The service is second to none even after sales is even better. Not your typical garage. If you want a first class service from start to finish this is the place to start. My sons first car tom went out his way to make experience extra special for him.